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Brisbane Entertainment Centre
Fresh ideas, thinking and strategy challenging traditional thought and countermeasures. Stimulating.
This course would suit all staff from ushers to security to management staff.
Made me realise there is more to it than just body language which is drilled into us.
Extremely valuable, highlights it is a necessary part of our operation to be proactive.
Absolutely invaluable info in today’s world!
Very well delivered, awesome, very educational.
I really enjoyed the course. Highly recommended.
Qudos Bank Arena
Fascinating and of great value to my role.
All of our venues must do this.
Absolutely valuable for the role and industry I work in.
I think it should be mandatory for all staff at any sort of venue or any plae of interest should do this course.
Perth Arena
So so sooo glad I had the opportunity to do this, being posted at the entry all the time.
Super engaging instructor. Really enjoyed.
So applicable for our workplace!
Metro Trains
Course that every employee should undertake.
Simply loved it. Lots of things to take back and to assist at work in today’s world.
A lot of new techniques and strategies I did not know (A+ course)
Very informative, very well presented. Valuable for day to day.
Crown Casino
Very informative, opened my eyes to how I could do things differently.
This is a great course for any workplace that deals with people.
Air New Zealand
Extremely valuable! Very current and completely transferrable for our role.
I enjoyed every minute of learning about behaviour patterns and people.
The course was extremely valuable towards understanding and noticing behaviour. Without this training, this job would be extremely hard to do correctly.
Queensland Rail
Putting into practice what has been said was very useful and made everything make sense.
Would recommend this course to any person that works in public safety, security or customer contact.
We should do this every 12 months and should be a core part of our training.
International Convention Centre Sydney
This course was incredibly informative, educational and useful. It provides methods that can be applied.
Extremely valuable, particularly in the current environment with security and terrorism.
Great session. Engaged the entire time.
The Star Casino
Was very informative and applicable to our profession.
Provided me with a different yet easy to apply approach to behavioural awareness. It has already changed the way I assess a person from CCTV.
Informative and insightful course.
Recommend to any front line security employees including surveillance operators.
Victoria Police
Highly valuable for VicPol members.
Will improve those in the job regardless of rank, time in job.
Behavioural questioning component would be very useful for any investigator directly questioning subjects.
Australian Football League
Valuable tools to assist with large crowds at major events.
I believe gate staff at stadiums and police in crowded places should undertake such training.
Note Printing Australia
Very relevant for my role.
Fit for purpose (valuable)
Very worthwhile for any business where security is important.
The University of Western Australia
Really valuable and worthwhile.
It was fascinating to learn how to look and identify suspicious behaviour.
Brisbane Convention and Exhibition Centre
I was engaged throughout – good balance of video and participation.
Excellent coverage of material, explanations and relevant real life examples.
Can really tell the course has been well thought out, well practiced by extremely knowledgeable people who know their stuff.
Complete overhaul on how I will now look for suspicious behaviour.
I’ve found this course provides a different focus on human interaction. A more in depth view on how to approach people of interest.
AusNet
This is very useful for everyone in customer service industry.
Insightful.
Hotel Jen
Very awesome course, should be mandatory for all major business!!
Very in depth and informative
A must for anyone who deals with customers.
Virgin Australia / ISS
Absolutely informative.
All security people should have a skill like this.
The whole course is amazing.
Enjoyed it and liked the approach and different styles of teaching to ensure it sinks in and is understood.
Maroochy RSL
This course has changed the way I will look at people and situations.
Very informative and now aware of things I wouldn’t normally. Took me out of my bubble.
It was extremely interesting and beneficial to my role.
Secom
Very factual, excellent methodology and great content and presented well, all aligned to requirement.
There are many agencies that would benefit from this training.
Southbank TAFE
I feel all frontline/security staff should receive this training.
Excellent content.
It was fantastic, highly recommended for everyone.
It was an eye opener.
Best course I’ve ever been on.
Very valuable.
Optus
Very useful for organisations who have large centres with large groups of employees.
Fantastic. Very informative. Everything was useful.
Should be a pre-requisite.
Securecorp
Need more of it on a regular basis. A must for this site.
Very interesting and engaging.
Extremely informative.
MSS Security
Learnt so much on such an important and relevant topic.
Excellent.
Real life examples open your mind to scenarios.
Harbourtown
The course was very engaging. Great examples used.
Have done lots of courses but nothing that covers these subjects.
Heritage Bank
I believe all staff should take this course.
The content was excellent.
Thoroughly enjoyed the course and will look for the behaviours more.
Dexus
Excellent!
Particularly the scanning exercise/skill (valuable)
Based on thorough knowledge and experience.
City of Gold Coast
Very good 10/10
Left me wanting more.
Would definitely recommend this course to others. Everyone in the security field, especially Aviation security should do and could benefit from this course.
The Instructors knowledge and experience was excellent. Great interaction and real life examples made the course enjoyable and informative.
I am going to recommend it to anybody that listens.
ACT Corrective Services
Very informative and eye opening. Thoroughly enjoyed it – learned a lot.
The whole course was useful. This was the most valuable training I have done.
Very relevant to the industry.
Gave me a lot more things to think about and showed how narrow I have thought. Every part is useful in our job. Even if staff get 1 or 2 things out of it, it will benefit all.
Excellent content, extremely relevant to our role.
Very helpful and a lot of insight that’ll assist with my role.